Last updated October 07, 2026
This Privacy Notice for WatchHop LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@watchhop.com.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information with specific categories of service providers so the app can operate. We do not sell your personal information, and we do not run advertising or build advertising profiles.
What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us at support@watchhop.com. We will consider and act upon any request in accordance with applicable data protection laws.
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us. This may include:
Sensitive Information. We do not process sensitive information.
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
In short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you use our Services. This includes Log and Usage Data (diagnostic, usage, and performance information, such as IP address, device/browser information, and activity in the Services) and Device Data. This information is primarily used to maintain security and operation of our Services and for our internal analytics and reporting.
We process your personal information for a variety of reasons, including: to facilitate account creation and authentication; to deliver and facilitate delivery of our Services; to respond to user inquiries and offer support; to send you administrative information; to fulfill and manage your orders (your subscription); to request feedback; to send you marketing and promotional communications (which you can opt out of at any time); to protect our Services, including fraud monitoring and prevention; and to identify usage trends so we can improve the Services.
In short: We only process your personal information when we have a valid legal reason to do so.
If you are in the EU or UK, we may rely on the following legal bases: Consent (which you can withdraw at any time), Performance of a Contract, Legitimate Interests (such as analyzing usage to improve the Services, preventing fraud, and sending marketing in line with your preferences), Legal Obligations, and Vital Interests. If you are in Canada, we may process your information where you have given express or implied consent, or where permitted by law.
We may share your data with third-party vendors and service providers who perform services for us and require access to such information to do that work. We have contracts in place designed to safeguard your personal information; they may not use it for anything other than the work we instruct. The categories of third parties we may share personal information with are:
We may also share information in connection with a business transfer (such as a merger, sale of assets, financing, or acquisition). We do not sell your personal information.
In short: We use only essential cookies, and we do not use advertising or third-party tracking cookies.
We may use cookies and similar technologies that are strictly necessary for our Website to operate, to keep it secure, and to remember your preferences — including your cookie-consent choice. We do not display third-party advertisements, we do not use online tracking technologies for advertising, and we do not build advertising profiles. Any first-party analytics we use are stored on our own backend and are not shared with advertising companies. You can control cookies through your browser settings and through the consent preferences available on our Website. Further detail is in our Cookie Policy.
In short: We offer an optional AI feature powered by a third party.
As part of our Services, we offer a feature ("Ask WatchHop") powered by artificial intelligence provided by a third-party service provider, Anthropic. When you choose to use it, your question is shared with and processed by that provider to generate a response. Our AI products are designed for AI bots and natural language processing functions. Using the "Ask WatchHop" AI feature is optional — simply don't use it. No AI processing of your questions happens unless you choose to ask one.
In short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed by us and our service providers in the United States. For transfers of personal information from the EEA, UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses, which are incorporated into our agreements with our service providers. These safeguards can be provided upon request.
We keep your personal information only for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. In general, we keep your information for as long as you have an account with us. When you delete your account, we delete or anonymize your information, except where we must retain it to comply with law or prevent fraud.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information (such as hashed passwords, encrypted connections, and access controls that limit your data to you). However, no electronic transmission or storage can be guaranteed to be 100% secure.
In short: We do not knowingly collect data from or market to children under 13 years of age.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. By using the Services, you represent that you are at least 13 years old, or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that we have collected personal information from a child under 13, we will deactivate the account and take reasonable measures to promptly delete such data. If you believe we may have collected information from a child under 13, please contact us at support@watchhop.com.
Depending on where you live, you may have rights under applicable data protection laws — including the right to request access to and obtain a copy of your personal information, to request correction or deletion, to restrict or object to processing, and (where applicable) to data portability. You can make a request by contacting us using the details below. You can withdraw consent at any time, and you can unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us.
If you would like to review or change your account information or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
Most browsers include a Do-Not-Track ("DNT") feature. As no uniform standard for DNT has been finalized, we do not currently respond to DNT browser signals. Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat it as a valid request to opt out of the sale or sharing of your personal information for targeted advertising under applicable state privacy laws.
In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding your personal information.
The categories of personal information we have collected in the past twelve (12) months are:
| Category | Collected |
|---|---|
| A. Identifiers (e.g., email address, IP address, account name) | YES |
| B. Personal information under the California Customer Records statute (name, financial information, etc.) | NO |
| C. Protected classification characteristics (gender, age, race, etc.) | NO |
| D. Commercial information (purchase history, consumption patterns) | YES |
| E. Biometric information | NO |
| F. Internet or other network activity (usage of our Services) | YES |
| G. Geolocation data | NO |
| H. Audio, electronic, sensory information | NO |
| I. Professional or employment-related information | NO |
| J. Education information | NO |
| K. Inferences drawn to create a profile of preferences | YES |
| L. Sensitive personal information | NO |
We will retain each category for as long as you have an account with us. We have not sold or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We may disclose personal information to our service providers pursuant to a written contract.
Your rights under US state laws may include the right to know, access, correct, delete, obtain a copy of, and opt out of the processing of your personal data for targeted advertising, sale, or certain profiling. To exercise these rights, contact us at support@watchhop.com or through the in-app feedback / support form. We honor Global Privacy Control (GPC) signals. If we decline a request, you may appeal by emailing support@watchhop.com.
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this Privacy Notice, and for material changes we may notify you more directly.
If you have questions or comments about this notice, you may email us at support@watchhop.com or contact us by post at:
WatchHop LLC
1950 2nd St, Suite 304
Slidell, LA 70458
United States
Based on the applicable laws of your country or US state, you may have the right to request access to the personal information we collect, correct inaccuracies, or delete your personal information. To make such a request, please contact us at support@watchhop.com.